just a warning; if any of you happen to buy a i-phone from the carphone warehouse and take out an insurance: you will receive quite a few dodgy calls from people pretending to be either from the carphone warehouse or the insurance offering you a cheaper deal on that very insurance (some more, some less convincing).

However,this is a scam, they just try to get your credit card details. Don't tell them anything, however drunk you may be. My mate received those calls as well, I suppose some dodgy guys got hold of the list of temporary numbers you get while you waiting for your number to transfer (hope this will stop once that happened)

not only iphone, and phones4u do something similar too

it summat about managing to obtain information from either of the chain store to use as spam.

I had that happen to me last year & knew it was a scam so I just kept him going on the phone for about 30 mins till it came down to giving my bank details over the phone & then I told him to fuck off

Whatever you do, you 100% need to take out some sort of insurance on the iPhone as you simply CANNOT get a replacement handset if it goes walkies... I didn't buy insurance when I bought mine, thinking it was a sales-person-extra-commission-scam, then my iPhone got nicked and I can't get a replacement. Carephone refuse to replace it, so do O2. So I'm left on an 18 iPhone month contract on a crappy nokia.

The only option I have is to buy a cracked pay as you go iphone from europe for ..... £550!!!

Happened to me on O2 recently. Luckly i realised and hung up.

Can you not claim on your household insurance if you lose it/it gets nicked?

Yep - thats what I'm trying to do now. They are trying to work out 'an equivilent' replacement for the iphone- god knows that'll be.

Anyway, just saying it'd would have saved a lot of hassle if I'd taken out the "optional" insurance.

An equivalent to the iPhone is the iPhone.

Whatever they offer you point out that you chose the iPhone for some feature that is absolutely exclusive to the iPhone and cannot be replicated by any other phone or smartphone. If you do this then the like-for-like comparison will have to factor in that argument and the only outcome can be another iPhone.

If you don't do that, then they will simply have Dixons Group provide a Nokia N95 or something arguing that it is as capable and a good like-for-like.