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Old 27th August 2008   #1
stevo_com
 
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Mac techy's help needed

My Mrs. has a powerbook G4 and is having problems with the keyboard, I only know how to work with PC's so am feeling a bit useless.

Basically every so often it 'spazzes out' for want of a better word. When it gets into this state you can't type and clicking the trackpad button only brings up the right-click menu and she has to restart it to be able to use the laptop again.

Anyone have any ideas?

She's running OSX 10.4, i think.
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Old 27th August 2008   #2
BringMeMyFix
 
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Bring it up to 10.4.11

Try resetting PMU and PRAM

All the info, plus probably people with exactly the same issue, should be on the discussion boards at apple.com
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Old 27th August 2008   #3
stevo_com
 
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cheers, tried looking at the forums but initially I was going on her description of the problem.

What will those things do?
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Old 27th August 2008   #4
teenslain
 
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BMMF's suggestion is the right thing to do, sounds like a software issue if it's OK after a restart... Zapping the PRAM can sort loads of annoying niggles out...
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Old 27th August 2008   #5
stevo_com
 
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thanks fellas, will try that then, any brownie points I receive will be passed on, although *probably* not by the same means I get them....
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Old 27th August 2008   #6
stevo_com
 
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ressetting the pram hasn't helped. what data will be lost if I reset the PMU?
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Old 27th August 2008   #7
nimhbus
 
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it shouldn't affect any data on the hard drive
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Old 27th August 2008   #8
mister k
 
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Quote:
Originally Posted by stevo_com View Post
ressetting the pram hasn't helped. what data will be lost if I reset the PMU?
nothing important.

i know there was a problem with keyboards on some apple laptops which they released a fix for a few months ago.
can't remember if the problem was with macbooks or powerbooks though..
is the problem worst when the laptop wakes up from sleep?
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Old 27th August 2008   #9
BringMeMyFix
 
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I've got the Deep Sleep widget (equivalent to hibernate mode on PCs), and sometimes the keyboard is inactive after waking - eventually I realised that on these occasions it's best to be patient, cos it does eventually kick in.

Once in a blue moon, whilst I'm keying in the password (I've got it set up to require one after waking) I get the equivalent of a key sticking. Usually end up forcing a shutdown in those rare instances.
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